workshop: independence and accountability
Friday 28 September
13.30 - 15.00
[workshop summary- PDF opens in new window]
Unelected, and not part of the legal system, where is our legitimacy? How are we governed?
- governance: statutory, industry-led, trade association backed or part of wider consumer redress arrangements
- legal structures and interfaces with the courts
- trends and pressures in new schemes and proposals for reform in existing schemes